ServiceNow IT Asset Management
PrimientSpace - A ServiceNow IT Asset Management Solutions & Service Support Agency
PrimientSpace provides customized ITAM (ServiceNow IT Asset Management) services tailored to your needs, including application discovery and performance mapping programs. Our goal is to help you assess and understand your IT assets thoroughly, maximizing the returns on your optimized investments. As an authorized ServiceNow channel partner, we empower businesses to track and map their IT services and infrastructure effectively, enhancing ROI and the perceived value of IT resources.
Challenges That Make ITAM Integration a Must-Have for Organizations
IT asset management (ITAM) involves overseeing various business functions and assets, including hardware and software, to facilitate quicker decision-making and goal-oriented lifecycle management within an IT environment. Effective ITAM is crucial for organizations to develop comprehensive strategies that conserve resources and mitigate risks, thereby enhancing IT portfolio infrastructure. Often, the significance of professional IT asset management is only fully recognized after a service outage or failed compliance audit. Many businesses struggle with the expertise and resources needed to strategically plan, implement, deploy, and execute an objective-oriented approach across the four stages of ITAM lifecycle: procurement, deployment, maintenance, and retirement.
What is ServiceNow IT Asset Management (ITAM)?
ServiceNow Asset Management implementation automates the entire IT asset lifecycle. It tracks contractual, inventory, and financial details of the software, hardware, and devices across their lifecycle. IT asset management requests are managed using workflows to get approvals, issue chargebacks, and provisioning services. ITAM automates the entire IT lifecycle on a single platform. The ServiceNow Asset Management solutions integrate the technological, contractual, physical, and financial aspects of IT assets.
Why You Should Hire A ServiceNow IT Asset Management Vendor: ServiceNow ITAM Benefits.
CMDB (Configuration Management Database) and ITAM (IT Asset Management) are interconnected yet serve distinct purposes. CMDB focuses on building and maintaining various components that form the foundation of the service network, while IT Asset Management centers on the financial oversight of the company’s infrastructure assets. Our ServiceNow certified specialists bring extensive experience in integrating tailored IT Asset Management practices, ensuring optimized operational efficiencies.
- Control inventory that is purchased and used.
- Reduce the cost of purchasing and managing assets.
- Select the proper tools for managing assets.
- Manage the asset life cycle from planning to disposal.
- Achieve compliance with relevant standards and regulations.
- Improve IT service to end users.
- Create standards and processes for managing assets.
- Most successful ITAM programs involve various people and departments, including IT, finance, services, and end users.
Components Of ServiceNow IT Asset Management
ServiceNow ITAM is a suite of components, and we at primientspace have the best-trained and experienced ServiceNow certified professionals to leverage the benefits of integration, implementation, and configuration of each component:
CSDM framework for HAM
This feature can be activated using one plugin in the ITAM feature table.
Create pre-allocated assets
It is a physical pre-allocated asset it is not a financial liability.
Create fixed assets
These containers hold multiple assets. Fixed assets are tracked by a finance/ accounting department.
Asset classes
The prominent asset classes including Software License, Hardware, Consumable, Bundle, Facility, and Software Entitlement are used to manage different assets.
Improved customer support at a reduced cost
24/7 availability of knowledge base allows numbers of customers and users to resolve their issues at own making them free from issues like different time zones.
Mobile app for Hardware Asset Management
ServiceNow Mobile and Agent mobile apps help organizations to manage their assets.
Asset and CI management
It is all about setting appropriate states/ sub-states, creating assets, synchronizing assets, managing retiring assets, and managing consumables.
Stockroom
It is a place where ITAM assets are assigned.
Transfer orders for Asset Management
These facilitate the move of assets between stockrooms.
Performing bulk updates to transfer order lines
These are used to streamline multiple transfer order lines to simplify transfer order process.
Asset and CI management
It is all about setting appropriate states/ sub-states, creating assets, synchronizing assets, managing retiring assets, and managing consumables.
Organization Management
It facilitates to perform various asset management tasks like adding vendors and updating users.
Top Ten Features Of ServiceNow IT Asset Management
When you trust primientspace as a specialist ServiceNow IT Asset Management company, you can be sure of getting the maximum advantage of ServiceNow ITAM features developed to help you.
HR asset onboarding
Allows to track IT hardware and software allocations.
Contract management
Allows assigning, approving, and renewing contracts with automated solutions.
My locker
Allows to use mobile devices to report incidents, request assets, and see assigned assets.
Service catalog
Allows customizing standard offerings for particular groups or individuals.
Reports and dashboards
Mobile Agent app allows receiving multiple assets for a purchase order in a single process.
ServiceNow Knowledge Management optimization and maintenance.
Asset provisioning
Automates processes for asset requesting, fulfillment, and ordering.
Inventory management
Allows managing inventory of hardware and consumable assets defining physical and logical stockroom hierarchies.
Asset audit management
Allows for auditing and implying data-driven change-management risk calculations.
Asset portfolio data
Allows making informed decisions, refresh policies, and vendor management.
ServiceNow IT Asset Management services offered by primientSpace
As a premier ITSM company specializing in ServiceNow products, we deliver comprehensive ServiceNow ITAM managed services aimed at keeping you competitive by ensuring flawless workflows and service quality at minimal costs. Our ServiceNow ITAM professionals bring proven expertise and experience in offering tailored ITAM consultancy support and solutions for:
- Optimizing licensing for key software publishers.
- Controlling the increase of software and hardware costs in the cloud environment.
- Discovering data center servers and end-user devices.
- Software Asset Management for cost optimization and risk mitigation.
- Hardware asset management for both IT and non-IT assets.
- Audit Management with minimal operational disruption.
- ServiceNow IT Asset Management consulting and training.
